Our Policies
Returns & Exchanges
What if I receive a damaged or incorrect product?
Contact us within 24 hours of delivery. We will review and resolve.
Do I need an unboxing video?
Yes — continuous, uncut video for: broken/leaking bottle, missing item, wrong product.
Damaged / tampered parcel?
Please refuse to accept the parcel and inform us immediately.
Are orders checked before shipping?
Yes. Every order is quality-checked before dispatch.